Before You Enroll Online

Before you begin your enrollment session

Prior to enrolling in your benefits online, it is to your advantage to thoroughly review this benefits options. In your browser navigate to Under the "Highlights" section click "2016 Open Enrollment". Here you will find detailed information on all the benefits available to you. If you are ready to enroll, but need assistance, contact the Enrollment Help Line at 1-305-995-2777 (to connect to the FBMC Service Center, call 1-855-MDC-PS4U (1-855-632-7748)). Once you have the answers you need, you may begin the enrollment process.


Before you begin your enrollment session, it is important for you to disable the capability to block pop-up windows in your internet browser. If you do not take this step, you will not be able to print your confirmation statement at the close of your enrollment session.

Enrollment Helpline:


7 a.m. to 8 p.m. ET /

Seven days a week

Enrollment Website:

Benefits Inquiry:

FBMC Service Center

Mon - Fri, 7 a.m. to 8 p.m. ET

1-855-5MDC-PS4U (1-855-632-7748)

Office of Risk and Benefits Management

1501 N.E. 2nd Avenue, Suite 335

Miami, Florida 33101

Mon - Fri, 8 a.m. to 4:30 p.m. ET