Open Enrollment Frequently Asked Questions

1. What is the Open Enrollment Period?

The Open Enrollment period is a period of time, determined by your employer, during which you are allowed to make any changes to your current benefits.


2. When are benefits for the new plan year effective and for how long?

The benefits are effective January 1, 2016 through December 31, 2016.


3. Must I re-enroll?

No. You only need to enroll during this Open Enrollment period if you would like to change your current benefits and/or dependent(s) coverage.


4. What changes can I make during this Open Enrollment?

During this period, you may change your benefits, delete or add dependents. Any dependent child who turned 26 in the year 2015 (born in 1989) cannot be covered or be added for 2016 benefits during the Open Enrollment period as a regular dependent. See Dependent Information for provision for adult dependents. If a covered dependent is disabled, proof must be submitted in order for coverage to continue beyond 26 years of age.


Disabled Children:

Coverage may be kept in force beyond the age limit for any child who becomes totally disabled while covered under any of the plans. However, if coverage is terminated, it can never again be reinstated. Proof of disability must be provided to FBMC at:

FBMC Benefits Management

P.O. Box 12241

Miami, Florida 33101


5. What do I need to submit to ensure that my dependents have coverage?

You will need to submit dependent eligibility verification before the start of this plan year. If not, your dependent(s)’ coverage may be terminated. (See Dependent Information for the list of acceptable documents.) Additionally, you will need your dependents’ Social Security numbers to complete the enrollment.


6. Can I select coverage for myself through one healthcare plan and another

for my family?

No. You and your eligible dependents must be covered with the same healthcare plans.


7. Can I select coverage for myself through one flexible benefit plan provider and another for my family?

No. You and your eligible dependents must be covered with the same flexible benefit plan and provider.


8. How do I view my 2014 Confirmation Statement to view my current benefits?

1. Log onto, click on the employee portal

2. Click on the SAP tab

3. Click on the Employee Self Service tab

4. Click on the Benefits Link

5. Then, click on Participation Overview

Additionally, you can view your deductions for 2016 if not making changes by indicating the specific period of January 1, 2016 on the “display your benefits as of” box.

Enrollment Helpline:


7 a.m. to 8 p.m. ET /

Seven days a week

Enrollment Website:

Benefits Inquiry:

FBMC Service Center

Mon - Fri, 7 a.m. to 8 p.m. ET

1-855-5MDC-PS4U (1-855-632-7748)

Office of Risk and Benefits Management

1501 N.E. 2nd Avenue, Suite 335

Miami, Florida 33101

Mon - Fri, 8 a.m. to 4:30 p.m. ET